I’m often asked for my opinion on topics related to CRM and Personalisation. I’ve started to capture these here
CRO & Personalisation
Anna Ambrozevich, founder, CRO & Personalization Academy very kindly asked for my opinion in the Personalization Talks: Special Edition - Expert Priorities for 2024
GFS Deliver
As one of the leading players in the enterprise carrier management sector, GFS asked me to contribute to their Peak Bulletin Series by providing a series of pointers to their retail and e-commerce customers
MoEngage
A recap of my session at Customer Engagement Platform MoEngage’s Growth Summit in London 2023
Customer Contact Week
I was asked for my views on all things retail, personalisation and data during this video podcast
MyCustomer.com
Customer Experience Advisory Purple Square interviewed with me on Customer Experience and Personalisation
Candy Space
Digital agency Candy space asked for my contribution to the ‘Winning the Customer: How first-party data is revolutionising the consumer goods sector’ whitepaper
Uplers
Email design agency Uplers asked my views about email marketing during a global slowdown