In Pursuit of The Trivial

In Pursuit of The Trivial Blog Talking out loud Opinions My Book(s) Contact Me

In Pursuit of The Trivial Blog Talking out loud Opinions My Book(s)Contact Me

In Pursuit of The Trivial

A blog about nothing

Rats' Tails

Don’t just value what you can measure. Measure what’s of value

gianfranco cuzziolOctober 7, 2018Data, MeasurementComment

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CX isn't new

Words of Wisdomgianfranco cuzziolDecember 12, 2018cx, customer experience, retail

“it’s often easier to make something 10x better than it is to make it 10% better.”

gianfranco cuzziolMarch 30, 2017

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